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Nice to be appreciated
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Northern_Lad



Joined: 13 Dec 2004
Posts: 14210
Location: Somewhere
PostPosted: Tue Jun 26, 07 8:25 am    Post subject: Re: Nice to be appreciated Reply with quote
    

jema wrote:
Quote:
My fullest recommendations go to the management and service team.


Well done Snowball!

snowball
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 6240
Location: swindon
PostPosted: Tue Jun 26, 07 8:40 am    Post subject: Reply with quote
    


Daydreaming



Joined: 12 Apr 2005
Posts: 291

PostPosted: Tue Jun 26, 07 8:57 am    Post subject: Reply with quote
    

jema,
I made an attempt to start up a free forum with you last year. It didn't take off but that was entirely due to problems my end.
You were brilliant with your support in the beginning.

And I have come across a number of 'myfreeforum' members since.

Sometimes I smile, "I was there first!"

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 28098
Location: escaped from Swindon
PostPosted: Tue Jun 26, 07 9:03 am    Post subject: Reply with quote
    

It is not easy to create a successful forum, 95% at least that are set up fail. So we keep having to clean the decks, I think about 100,000 have tried so far!

Trouble is that some of the people trying and failing think that the reason is that a forum does not have this or that feature, and so spend endless time not actually doing what they should be doing, but on the support forum

gil
Downsizer Moderator


Joined: 08 Jun 2005
Posts: 18409

PostPosted: Tue Jun 26, 07 9:35 am    Post subject: Reply with quote
    

Good to get that kind of positive feedback from customers

Blacksmith



Joined: 25 Jan 2005
Posts: 5025
Location: Berkshire
PostPosted: Tue Jun 26, 07 9:35 pm    Post subject: Reply with quote
    

Deserved praise, Well done Jema

dpack



Joined: 02 Jul 2005
Posts: 45377
Location: yes
PostPosted: Tue Jun 26, 07 9:44 pm    Post subject: Reply with quote
    

yes

Tay



Joined: 08 Oct 2006
Posts: 2811
Location: Newcastle-upon-Tyne
PostPosted: Tue Jun 26, 07 11:25 pm    Post subject: Reply with quote
    

Brilliant.

This was an excellent reminder to me to thank an organisation for a helpful and speedy response - something we should all do more often.

Fee



Joined: 21 Mar 2005
Posts: 15922
Location: Earth
PostPosted: Wed Jun 27, 07 8:44 am    Post subject: Reply with quote
    

Yay, well done Jema!

sneeuwklokje



Joined: 08 Mar 2006
Posts: 277

PostPosted: Wed Jun 27, 07 8:53 pm    Post subject: Reply with quote
    

Well done!

Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Wed Jun 27, 07 8:57 pm    Post subject: Reply with quote
    

I must add, they're right...

frewen



Joined: 08 Sep 2005
Posts: 11405

PostPosted: Wed Jun 27, 07 9:03 pm    Post subject: Reply with quote
    

and of course for every customer who gets it together to write to say thank you, there are at least half a dozen others who are equally happy if a little less motivated

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 28098
Location: escaped from Swindon
PostPosted: Wed Jun 27, 07 9:17 pm    Post subject: Reply with quote
    

Rob R wrote:
I must add, they're right...


and I will get round to your site cosmetics soon, one of the penalties of things taking off is pressure on time, and cosmetics makeovers can need a lot of that, and so really need a bit of a clear day or two where that can be the only core work.

Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Thu Jun 28, 07 1:09 pm    Post subject: Reply with quote
    

jema wrote:
Rob R wrote:
I must add, they're right...


and I will get round to your site cosmetics soon, one of the penalties of things taking off is pressure on time, and cosmetics makeovers can need a lot of that, and so really need a bit of a clear day or two where that can be the only core work.


I didn't think of that!

kaz



Joined: 09 Sep 2006
Posts: 189

PostPosted: Sun Jul 01, 07 8:38 pm    Post subject: Reply with quote
    

Good post Jema - I am always extolling the virtues of your support forum for MYFF's so here is a chance to tell you - THANKS

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