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12Bore

Joined: 15 Jun 2008
Posts: 9089
Location: Paddling in the Mersey

Posted: Fri Mar 16, 12 9:17 pm Post subject:
Most computers will only work with either the printer OR the internet, choose one, lose the other. Use a network printer rather than wireless, connect it via ethernet to your router, then any computer on the network can use it.

Midland Spinner

Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof

Posted: Fri Mar 16, 12 9:19 pm Post subject:

lettucewoman wrote:

Nature'sgrafter wrote:

I have seen this problem and neither printer or computer was to blame it's your wireless router and it's dhcp leasing what happens is the printer loses the address that the router gave it as the lease time's out then the computer can no longer find it. the solution is to give the printer a permanent address outside of the dhcp scope and then re-install it on the computer. Having a fixed address also (usually) resolves the scanner issue.

Anyone understand this?? I'd do it if I knew what on earth was being said....

No, but when you find out......

Midland Spinner

Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof

Posted: Fri Mar 16, 12 9:21 pm Post subject:

12Bore wrote:

Most computers will only work with either the printer OR the internet, choose one, lose the other. Use a network printer rather than wireless, connect it via ethernet to your router, then any computer on the network can use it.

Please sir, wot's an ethernet? for us wot's at the back of the class with paper & pencil because we think in our heart of hearts that computers are 'new' and 'scary'

Nature'sgrafter

Joined: 22 Feb 2012
Posts: 527
Location: Sanday , Orkney

Posted: Fri Mar 16, 12 9:58 pm Post subject:

when you connect to your router something built into it called DHCP (dynamic host configuration protocol) gives your device (pc/laptop/printer/mobile phone/ipad/kindle) an IP address a set of numbers unique to each device something like 192.168.1.6 / 255.255.255.0 this is so that they know which device is which and can use this identifier to talk to each other and to make requests on the network either for files or web pages or to print.
if you are using windows go to run and type CMD (press enter) a command prompt will open a black box with white text then type ipconfig (press enter) you will see a lot of gobligook appear with numbers to the side similar to those above (the one labelled default gateway is the ip address of your router)
if your pc thinks your printer is on a different number to what it is on it will see it as off line your printer manuel will tell you how to set a fixed number and thus resolve the issue giving you wireless printing and internet no more issues.

Nature'sgrafter

Joined: 22 Feb 2012
Posts: 527
Location: Sanday , Orkney

Posted: Fri Mar 16, 12 9:59 pm Post subject:
To find out what numbers are available depends on your router and how it is set-up PM me and I'll explain further.

12Bore

Joined: 15 Jun 2008
Posts: 9089
Location: Paddling in the Mersey

Posted: Fri Mar 16, 12 10:07 pm Post subject:

Midland Spinner wrote:

12Bore wrote:

Please sir, wot's an ethernet? for us wot's at the back of the class with paper & pencil because we think in our heart of hearts that computers are 'new' and 'scary'

The rectangular socket that looks like an oversized BT socket

Midland Spinner

Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof

Posted: Sun Mar 18, 12 6:51 pm Post subject:
Oh right - the big-not-phone cable. Trouble is, the phone socket is too far away from the computhingy

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Sun Mar 18, 12 8:43 pm Post subject:

lettucewoman wrote:

Anyone understand this?? I'd do it if I knew what on earth was being said....

The principle is simple but implementation may not be for the novice. For devices to connect and talk to each other on a network (wireless or otherwise) they need a unique IP address (not quite true but it adds complexity so I'm ignoring it). An IP address is a number that is unique on a network much like a telephone number is, it enables one device to talk to another directly.

The numbers (IP addresses) can either be fixed or allocated automatically within a defined range. A mechanism called DHCP handles this BUT if one of the devices doesn't co-operate then things start to go wrong as it won't have a number (IP address) in the correct range and is thus 'sent to Conventry'.

What some system administrator do is manually allocate IP addresses to ensure each device is allocated a number within the defined range and for small networks this works well.

That explains the meaning but the process of doing this is more involved.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Sun Mar 18, 12 10:35 pm Post subject:

Nick wrote:

I knew this would be an HP. I know the answer, let me have a peek, somewhere. It's something resetting to something....

Eta:https://h30434.www3.hp.com/t5/Web-Printing-Software/Photosmart-D110-Off-Line/td-p/535991

This is wasn't I was thinking of, but it might help.

https://h30434.www3.hp.com/t5/Other-Printing-Questions/Print-spooler-service-is-not-running/td-p/58911

Spooling, is the thing I was thinking about.

mark

Joined: 14 Jul 2005
Posts: 2191
Location: Leeds

Posted: Sun Mar 18, 12 11:22 pm Post subject:
Just to confirm the what others have said the solution is with the router. You need to make sure the printer has a static address on your network. It will drive you nuts til you do! Your router manual is the place to find out how to sort it out if you haven't got a friendly techie who can do it for you.

pyrotech

Joined: 10 Jul 2007
Posts: 107
Location: Aylesbury

Posted: Tue Mar 20, 12 2:39 pm Post subject:
Have to agree with giving the printer its own local ip, also giving all your home devices one is a good idea, as linking a static ip to a mac address , then limiting the number of assigned IP addresses makes a great extra security system for your home network. Most routers make it a relatively simply task. Have a HP 3050, and it works like a dream on the network...with its own ip.

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