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people that dont pay bills
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Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Thu Nov 08, 12 5:59 pm    Post subject: Reply with quote
    

This is the first (and last ) time we have had any dealings with them.

crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Thu Nov 08, 12 9:21 pm    Post subject: Reply with quote
    

Lorrainelovesplants wrote:
I have emailed back basically a copy of the letter I delivered round there this afternoon.


I hope you included your bank details!

Ty Gwyn



Joined: 22 Sep 2010
Posts: 4380
Location: Lampeter
PostPosted: Thu Nov 08, 12 10:35 pm    Post subject: Reply with quote
    

Lorrainelovesplants wrote:



...........and we still have some of his equipment, and will be keeping same until full payment has been made.


I would imagine that the equipment valuation you hold of this company far excedes the £81 they owe for repairs,hence they are not going to renege on paying their bill,as they know the law would allow you to sell their goods after 28days of notifying them of the case,if payment is not made.

On the otherhand,you could lose a regular supply of work,well in excess of the money owing at the time by naming and shaming.

You hold the best hand as they say,sit on it,it will be to your benefit in the end.

Shan



Joined: 13 Jan 2009
Posts: 8793
Location: South Wales
PostPosted: Fri Nov 09, 12 8:22 am    Post subject: Reply with quote
    

As you are unable to give pricing at the start of a job due to the nature of repair work, perhaps, as a compromise you can charge a retainer and once the job is done, you either refund the difference or they pay you the difference, depending on the cost of the job. The refund or the excess to be paid on collection of the machinery.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Fri Nov 09, 12 9:47 am    Post subject: Reply with quote
    

I did NOT include bank details as Im uncomfortable with giving these out. Is there a risk?
Ive been told (by the book-keeper amazingly enough) a couple of things that increase my wariness of this company.

Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Fri Nov 09, 12 10:02 am    Post subject: Reply with quote
    

Lorrainelovesplants wrote:
I did NOT include bank details as Im uncomfortable with giving these out. Is there a risk?


It's the same level of risk as writing a cheque. All the bank details they need are printed on cheques.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Fri Nov 09, 12 10:18 am    Post subject: Reply with quote
    

Fair point.

I have spoken to our bank and explained the situation. They have said that giving out bank details does have an element of risk, so for the present, I am going to await and see..........

Shan



Joined: 13 Jan 2009
Posts: 8793
Location: South Wales
PostPosted: Fri Nov 09, 12 10:36 am    Post subject: Reply with quote
    

It is standard practice to give BAC's details on an invoice.

Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Fri Nov 09, 12 10:39 am    Post subject: Reply with quote
    

I use it as one of my criteria for selecting suppliers - if they won't give me bank details I either don't use them or they go to the bottom of the payment priority list.

Shan



Joined: 13 Jan 2009
Posts: 8793
Location: South Wales
PostPosted: Fri Nov 09, 12 10:49 am    Post subject: Reply with quote
    

Exactly. Make it difficult for someone to pay you and you will get paid last.

crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Fri Nov 09, 12 11:08 am    Post subject: Reply with quote
    

Shan wrote:
Exactly. Make it difficult for someone to pay you and you will get paid last.


Yes. I am surprised Lorraine's bank advised that letting them know her account details was "risky"

Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Fri Nov 09, 12 11:10 am    Post subject: Reply with quote
    

crofter wrote:
Shan wrote:
Exactly. Make it difficult for someone to pay you and you will get paid last.


Yes. I am surprised Lorraine's bank advised that letting them know her account details was "risky"


I guess they've got to cover their own, just in case something went amiss.

crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Fri Nov 09, 12 11:19 am    Post subject: Reply with quote
    

Rob R wrote:
crofter wrote:
Shan wrote:
Exactly. Make it difficult for someone to pay you and you will get paid last.


Yes. I am surprised Lorraine's bank advised that letting them know her account details was "risky"


I guess they've got to cover their own, just in case something went amiss.


Well, I suppose there is a risk that she might get paid.

Quote:
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Money will arrive in your account the day it is expected.

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It is also a good idea to put your sort code and account number on all your invoices – and print ‘Pay Me Direct’ alongside.


Rob R



Joined: 28 Oct 2004
Posts: 31902
Location: York
PostPosted: Fri Nov 09, 12 11:26 am    Post subject: Reply with quote
    

There was the Clarkson incident, though. I can't really fathom why a system can't be set up to allow people only to identify your account for the purposes of paying in. That said I guess it's probably because it's not a problem - people can't set up payments to themselves or anyone connected to them or they'd be traceable.

kopperdrake



Joined: 09 Nov 2012
Posts: 2
Location: South Derbyshire
PostPosted: Fri Nov 09, 12 12:01 pm    Post subject: Reply with quote
    

If you're going to charge interest on money owed then I believe you need it in your terms and conditions, and make sure any supplier sees the T&C's beforehand.

We've sent out the nasty small claims letter a few times, and every time the person has paid up without getting as far as the court. Some try it on, one genuinely had issues, so we worked out a staged payment for them over several months (though I still have my suspicions they were cadging it slightly). First thing you need to do is fire of a Final Reminder invoice, and send it recorded delivery, to prove they received it. That's what the FSB told me to do.

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