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people that dont pay bills
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crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Fri Nov 09, 12 12:08 pm    Post subject: Reply with quote
    

kopperdrake wrote:
If you're going to charge interest on money owed then I believe you need it in your terms and conditions, and make sure any supplier sees the T&C's beforehand.


Or print "Interest on overdue accounts will be charged at the rate of ..." at the bottom of your invoice, next to your bank details.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Fri Nov 09, 12 1:47 pm    Post subject: Reply with quote
    

Crofter - can I ask where your quote came from?

Nick



Joined: 02 Nov 2004
Posts: 34411
Location: Hereford
PostPosted: Fri Nov 09, 12 1:49 pm    Post subject: Reply with quote
    

https://www.bacs.co.uk/Bacs/Businesses/BacsDirectCredit/Receiving/Pages/Receiving.aspx

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Fri Nov 09, 12 1:51 pm    Post subject: Reply with quote
    

Thank you.


I will bite the bullet and get the BACS organised.

vegplot



Joined: 19 Apr 2007
Posts: 21298
Location: Ynys Môn
PostPosted: Fri Nov 09, 12 1:56 pm    Post subject: Reply with quote
    

Lorrainelovesplants wrote:
Fair point.

I have spoken to our bank and explained the situation. They have said that giving out bank details does have an element of risk, so for the present, I am going to await and see..........


We send the details out as a matter of course in an email along with the PDF invoice (or pro forma). We find it helps cash flow.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Thu Nov 15, 12 10:35 am    Post subject: Reply with quote
    

Still no joy.
I emailed the book-keeper yesterday as a courteous reminder and was told (at 6pm) that she had finally organised the BACS.

Been to bank this morning who say no BACS organised.

12Bore



Joined: 15 Jun 2008
Posts: 9088
Location: Paddling in the Mersey
PostPosted: Thu Nov 15, 12 11:26 am    Post subject: Reply with quote
    

BACS payments are only instant if the payer pays for that service, there are differing speeds of delivery, depending upon the service paid for.

crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Thu Nov 15, 12 11:31 am    Post subject: Reply with quote
    

Lorrainelovesplants wrote:
Still no joy.
I emailed the book-keeper yesterday as a courteous reminder and was told (at 6pm) that she had finally organised the BACS.

Been to bank this morning who say no BACS organised.


When I set up new payment details, there is a short delay (usually an hour) before any payments can be made, so she may have set it up 6pm last night but not been able to transfer any money until today. Give her a ring and ask if she has paid you yet, then check your a/c again.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Thu Nov 15, 12 4:10 pm    Post subject: Reply with quote
    

will do.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Mon Nov 19, 12 12:47 pm    Post subject: Reply with quote
    

okay, have sent a reminder on Friday 16th - no reply.

have been to the bank today and still no payment.

I have checked the banks details I have emailed them and they are correct (at my end). Now what? Surely, if she really had set up the BACS on the Wed evening, then there would have been a payment made by now. Apparently they bank with Lloyds.

crofter



Joined: 11 Feb 2007
Posts: 2252

PostPosted: Mon Nov 19, 12 12:58 pm    Post subject: Reply with quote
    

She hasn't made the payment, I would give her a ring and ask when she is going to do it...

However, it's normal for many businesses to settle invoices at the end of the following month after receiving them, so if your invoice went out at the beginning of October(?) it could be that they have no intention of paying it until the end of November.

Or, it may be that they have no intention of paying it at all, but since you still have their goods(?) I think they will.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Mon Nov 19, 12 1:10 pm    Post subject: Reply with quote
    

I have no phone number for the book-keeper. The firms trading phone number is only ever answered by a man who never passes any messages on and the owner is 'never' there.

robkb



Joined: 29 May 2009
Posts: 4205
Location: SE London
PostPosted: Mon Nov 19, 12 3:33 pm    Post subject: Reply with quote
    

Long before now I'd have emailed them demanding immediate payment or legal action to recover the debt if they don't pay by a specific date.

Can you not threaten to sell their equipment to recoup your losses?

Nick



Joined: 02 Nov 2004
Posts: 34411
Location: Hereford
PostPosted: Mon Nov 19, 12 5:29 pm    Post subject: Reply with quote
    

What's the equipment, and how much do you want for it?

Midland Spinner



Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
PostPosted: Mon Nov 19, 12 5:38 pm    Post subject: Reply with quote
    

I think that she said in her original post that she'd delivered it back - if so,

What about appearing with a blacksmith and just 'politely' asking in person?

I do not condone what a chap I knew years ago did:
Turned up on the doorstep first thing in the morning and asked politely for the money - when he was told to 'go away' he pointed out the minimix wagon sitting with its chute aimed at the open manhole at the bottom of the drive and just mentioned that at one shout from him, his mate at the wagon could have a few cubic metres of quick-drying down the manhole before the defaulter could stop him. He got his money (good thing too, as it turned out, as the wagon was empty!)

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